Frequently Asked Questions |
| 1. If I'm looking for an item and it isn't on your Website, can you still get it for me? |
| 2. After placing an order, how long will it take to receive the item? |
| 3. How can I verify the correct sizing of an item before placing an order to prevent receiving the wrong size? |
| 4. What can I expect to pay for shipping charges? |
| 5. Do you have a Lowest Price Match Guarantee? |
| 6. How can I track my order? |
| 7. How do I return or exchange an item? |
| 8. Where is your retail business located? |
| 9. Do you sell outside of Canada? |
| 10. I'm a racer looking for sponsorship. Do you have a sponsorship program? |
| If I'm looking for an item and it isn't on your Website, can you still get it for me? |
| AMR Powersports Inc. sources products from multiple suppliers around the world and as such, even if an item isn't on our Website, we can probably still source and get it for you. Please call 1-866-691-AMRP(2677) to give us the product details and your contact information and we will assign an agent to track it down for you. |
| After placing an order, how long will it take to receive the item? |
| In order to offer a wide range of products and still be successful, our inventory is kept strictly to fast moving items which means that we will probably need to order in your item first so we can validate the product is the right one and is in good condition. As a result, you should expect a little longer delivery time on most items. AMR Powersports Inc.'s goal is to get you the right product within 10 business days. AMR Powersports Inc. will contact you immediately should we discover an item will be on back order so you can make a decision if you wish to still place the order or cancel it for something else. |
| How can I verify the correct sizing of an item before placing an order to prevent receiving the wrong size? |
| Choosing the right size for a particular item can be tricky especially when the size ratings vary from one manufacturer to the next. To help you with this process, we've included manufacturer sizing charts and cross-reference charts whenever possible. AMR Powersports Inc. want to help you get the right fit the first time and make shopping with us a pleasant experience. If your item does not fit properly, please contact us at 1-866-691-AMRP(2677) to obtain an RMA# and we will get the correct items ordered immediately. |
| What can I expect to pay for shipping charges? |
| Shipping rates vary based on the type of item you have ordered, the size/shape, and the overall weight of your order. Please refer to the SHIPPING RATES chart for reference. Our online shopping cart will automatically add up and include the total shipping charges so there are no additional hidden fees to you the customer. AMR Powersports Inc. will be at Regional Races in Shannonville as well as National Races if you wish to pick up your orders at the races and avoid shipping charges. |
| Do you have a Lowest Price Match Guarantee? |
| The answer is No!! AMR Powersports Inc. would love too offer you a Lowest Price Match Guarantee however there are to many factors involved that affect pricing on specific items. What we do quarantee is that we will continuously source quality products at the best possible prices to offer you a great selection at great prices. |
| How can I track my order? |
| AMR Powersports Inc. has created a Webpage specifically for tracking the progress of your order. Please refer to our TRACK YOUR ORDER page and enter in the invoice number of your order and detailed information will be displayed including the shipping company's tracking number and a link to their Website. |
| How do I return or exchange an item? |
| Please review our RETURN POLICY and then fill in our RETURN MERCHANDISE AUTHORIZATION FORM. A customer service representative will contact you with return and shipping instructions. |
| Where is your retail business located? |
| AMR Powersports Inc. conducts it's primary business online and at Regional racing events in Shannonville only. Our facilities consists of warehouses located in the United States and Canada. |
| Do you sell outside of Canada? |
| AMR Powersports Inc. is focused solely on the Canadian Market and helping to support Canadian Racers. We will only process orders with a Canadian Ship To address. Please contact us at 1-866-691-AMRP(2677) should you wish to obtain a list of recommended suppliers in the United States. |
| I'm a racer looking for sponsorship. Do you have a sponsorship program? |
| AMR Powersports Inc. wants to help grow powersport racing in Canada. We have developed a CONTINGENCY PROGRAM that amateur racers can signup for that allows them to earn Contingency dollars they can use to purchase much needed supplies required during the racing season. Customers also have the option of putting their purchases towards sponsoring a racer of their choice which can help them out as well. |
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